Frequently Asked Questions
Can I get one sample to test?
Yes, you can purchase a sample for testing. Please specify your requirements and the product model you're interested in.
Should I pay for the sample?
Yes, sample cost and shipping fees are required. The sample cost is refundable after order confirmation when your order quantity meets the minimum order quantity.
Can I customize my logo and appoint the color on the product?
Yes, we accept custom logos and colors. Please provide your logo design in AI or PDF format, and our designers will create a preview for your approval.
What is the delivery time after payment?
Standard delivery times are 2-10 days for samples and 20-40 days for mass production orders.
What methods of payment do you accept for full orders?
We accept Trade Assurance, Visa, MasterCard, Western Union, and T/T bank transfers.
Are you able to send to FBA fulfillment centers?
Yes, we provide FBA warehouse delivery services including barcode application, warning stickers, and FBA labeling at no additional cost.
How can I place an order?
You can send us an inquiry or click "Start Order" to pay directly. Please include your complete name, address, zip code, and phone number for delivery.