Q1. Are you a factory or trading company?
We are a factory with extensive manufacturing capabilities, offering comprehensive ODM & OEM services to meet your specific requirements.
Q2. Do you have any MOQ limit for order?
We maintain low minimum order quantities, with single unit samples available for testing and evaluation.
Q3. What about the lead time?
Sample orders: 5-7 days after request confirmation. Mass production: 15-30 days after order confirmation.
Q4: Can battery products be shipped by sea or air?
Absolutely. We partner with experienced forwarders specializing in battery shipments to ensure safe and compliant transportation.
Q5: Why should we choose you over other suppliers?
As a professional manufacturer, we specialize in complete energy storage solutions including PCS, battery packs, BMS, EMS, transformers, and thermal management systems.
Q6: How to deal with faulty products?
Our products undergo strict quality control, maintaining a defective rate under 0.2%. During the guarantee period, we provide replacement products with new orders for small quantities. For defective batches, we offer repair and reshipment services or discuss alternative solutions, including recalls based on specific situations.
Q7: What payment methods do you accept?
Accepted Payment Methods: PayPal, Telegraphic Transfer (T/T), and 90 Days Letter of Credit (L/C).